Privacy Policy
Effective Date: 20 September 2025
1. Data Controller
This Privacy Policy describes how Epic Technology Limited, a company incorporated in Hong Kong (Company Number: 69960443-000), operating under the brand “Cognitiff” (“we,” “us,” or “our”), collects, uses, and protects information obtained through the Cognitiff website located at cognitiff.com (the “Website”). Cognitiff is a brand of Epic Technology Limited.
This policy applies exclusively to the Website. Our Atlassian Marketplace applications are governed by their own separate privacy policies, available on the respective product pages.
2. Scope
By accessing or using the Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, you should discontinue use of the Website.
3. Information We Collect
3.1 Automatically Collected Data
When you visit the Website, certain technical data may be collected automatically through the use of analytics tools as described in Section 4 below. This may include anonymised IP addresses, browser type, referring pages, and the date and time of your visit.
3.2 Information You Provide
If you voluntarily submit information through the Website (for example, via a contact form), we will collect the information you provide. Such information is used solely for the purpose for which it was submitted and is not shared with third parties except as described in this policy.
4. Analytics
The Website uses Google Analytics with the IP anonymisation extension (“anonymizeIP”), a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
IP anonymisation ensures that, within the European Union and the European Economic Area, your IP address is truncated by Google before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. No personally identifiable information is derived from this process. In the event that collected data inadvertently contains personal references, such data will be excluded and promptly deleted.
Legal Basis: Processing is carried out on the basis of our legitimate interest in analysing and optimising the Website, pursuant to Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Opt-Out: You may prevent the collection of data generated by cookies related to your use of the Website (including your IP address) by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout. For further information regarding Google’s data processing practices, please refer to the Google Privacy Policy.
5. Data Retention
We retain collected data only for as long as is necessary to fulfil the purposes outlined in this policy. Once data is no longer required, it is deleted from our systems within a reasonable timeframe. You may request the deletion of your data at any time by contacting us using the details provided in Section 8.
6. Data Security
We implement commercially reasonable technical and organisational measures to protect the information collected through the Website against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon publication of the revised policy on this page. The “Effective Date” at the top of this policy indicates when it was last revised. We encourage you to review this page periodically to remain informed of any updates.
8. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us through the channels provided on the Website.